Unlock Actionable Call Insights with IUNGO™ CDR
IUNGO™ CDR is a powerful software solution designed to capture and analyze Cisco Call Detail Records (CDRs) from Cisco Unified Communications Call Manager—whether your phone system is on-premises, hybrid, or cloud-connected.
With near real-time data capture, IUNGO™ CDR provides deep visibility into call activity, helping organizations monitor usage, optimize resources, and troubleshoot issues effortlessly.
What Does IUNGO™ CDR Track?
Our solution captures essential call details, including:
✅ Caller & Recipient Information – Name (if available) and phone number.
✅ Call Date, Time & Duration – Full tracking of call activity.
✅ Usage & Diagnostics – Dozens of call metrics, including features used and call termination reasons.
Flexible Data Collection & Reporting
🔹 Customizable Data Collection – CDRs are retrieved on a schedule defined by you.
🔹 Dynamic Dashboards – Two real-time views: Daily Snapshot and Weekly Overview.
🔹 Call Type & Volume Tracking – See top 10 dialed extensions and total call volume.
🔹 Trunk Utilization Analysis – Monitor total call duration by hour.
🔹 Advanced Search & Troubleshooting – Intuitive interface requires no special training.
🔹 Custom Report Builder – Generate unique reports and set automated schedules.
Gain Full Control Over Your Call Data
IUNGO™ CDR helps organizations optimize communication, improve efficiency, and reduce costs by providing clear, actionable insights into their call activity.
