Wireless Expense Management (WEM)
Wireless networks need to be managed.
Our dependency on wireless devices continues to grow and now dominates the monthly spending for overall telecom expenses. With that growth, there is the need for better oversight of assets and their costs. A common complaint from most IT Departments is that they are not aware of staff changes or people leaving the organization. Often, managers do not return devices or deactivate the accounts when employees leave. When new people are added, new equipment is ordered, while old equipment sits in a drawer somewhere.
From a billing administration perceptive the monthly manual process parsing out the mobile phone bill to create a department report using excel spreadsheets with general ledger codes is a time-consuming process. For enterprise organizations, this can take an entire day or more of manual tracking to produce this report.
